Guarantees

For years of our operation, we have developed a clear policy for giving our customers exactly what they want. These principles have laid the basis of our promise and guarantees for every order:

1. QUALITY GUARANTEE.

By hiring only the best talent from writers, editors, proofreaders, and support managers, we strive to delivering premium quality of service at every stage and step of your ordering and work with us. Our writers are credentialed ENL speakers able to deliver papers of varying complexity on a number of disciplines, while assuring the best quality of writing is a day-to-day task of the support and Quality Assurance Team. By placing an order with our company, you may rest assured that it is in reliable hands and the entire process will go smoothly.

2. CONFIDENTIALITY GUARANTEE.

We are fully aware that none of our customers would like to make our cooperation publicly known, for various reasons. Hence, we apply special effort to ensuring complete protection of their personal and payment data. Full protection is guaranteed by signing of NDAs by all our staff and a ban on direct communication between writers and customers to maintain privacy and confidentiality intact.

3. ORIGINALITY GUARANTEE.

Plagiarism is the writer’s worst enemy, so there is no rationale or excuse for using other authors’ ideas in text without proper credit. Our writers go through a thorough check for originality in writing, and all works are double-checked with paid, premium resources for plagiarism control. Therefore, you may always be 100% confident in the authenticity of all materials you receive from us.

4. REFUND GUARANTEE.

We strive to delivering only the highest quality products every day, but things happen, and due to some emergency, a paper may appear of bad quality or may be delayed by a writer. We recognize that such situations require a constructive solution, so we are ready to give you 100% of the sum back. If you are completely dissatisfied with the paper, please file a claim to our Quality Assurance Department and we will investigate the matter. In case the claim is valid, we will refund your payment within 14 business days.

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